To place an order, select the products you wish to purchase, choose your size and color (if applicable), then click "Add to Cart". When you have finished adding items, go to your cart and follow the instructions to complete your purchase.

We accept all major credit and debit cards, including Visa, Mastercard, Maestro and American Express. PayPal. Pay in 3 interest-free installments with Scalapay.

After placing an order, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier's website.

Delivery time depends on the shipping method you choose and your location. Standard shipping usually takes up to 4 business days, while express shipping takes 1 to 3 business days.

We accept returns within 15 days of delivery date, as long as the items are unused, in original condition and with all tags attached.

To make a return, visit our "Returns and Shipping" page and fill out the online return form from your account. We will provide you with instructions for shipping the return. If you are unable to access your account, send an email to info@lacicognafirme.com. Alternatively, call +39 081 8274528. It is important to communicate your order number to the operator who will follow you.

We do not issue refunds. You can exchange goods or request a voucher to be reused on our website within 60 days of issue.

Product availability is indicated on the product page. Stock is updated in real time with our warehouse. If a size or color of an item is out of stock, you will not be allowed to add the product to your cart.

Yes, we offer discounts for large orders. For more information, contact our customer service at info@lacicognafirme.com. Alternatively, call +39 081 8274528.

Each product page includes a detailed description with measurements listed in the most common methods (EU) to help you choose the right size for you. If you have any additional questions or need personalized assistance, we invite you to contact a member of our customer service team. We are here to help you find the perfect fit!

If the size does not fit, you can return the item and request an exchange by following our return/exchange procedure. If you have any difficulties, contact info@lacicognafirme.com. Alternatively, call +39 081 8274528.

You can contact our customer service by email at info@lacicognafirme.com or by calling +39 081 8274528 during opening hours, from Monday to Saturday, from 9:00 to 13:00 and from 16:00 to 20:00.

Sure! We have a store located in: Via Scopari, 5 - 80047 San Giuseppe (NA) Italy. Here are our contacts: info@lacicognafirme.com or +39 081 8274528.